Privacy notice
Controller and contact
The controller is Biovenda GmbH, Haarbrücker Str. 2, 34388 Trendelburg, Germany. Send privacy requests to info@biovenda.de.
Website access and hosting
When you access this website, technical information such as your IP address, time of access, requested URL, browser, operating system and technical status data is transmitted to the hosting infrastructure. This enables delivery, stability and security. Where processing falls within our responsibility, we rely on Article 6(1)(f) GDPR and our legitimate interest in a secure, reliable website.
Hosting
menkiSys hosts biovenda.de and our email mailbox as a data processor. It stores hosting and email data, including backups, exclusively in Austria. menkiSys Networks e. U., Nittnerstraße 12, 4614 Marchtrenk, Austria.
To deliver the website, operate email services, diagnose errors and maintain security, menkiSys processes data such as IP addresses, timestamps, requested resources, status codes and error messages where logged. For email services, it also processes email addresses, messages, attachments and delivery data.
menkiSys deletes entries in web access, web error and technical mail server logs from live systems within 7 days of the event. Backups are retained for no more than 14 days after creation. Log entries included in backups may therefore be retained for up to 21 days from the event. The retention rules below apply to messages in the mailbox.
Contact form: preparing an email
The form only prepares an email. Your name or company, email address, topic and message are assembled in your browser into a mailto request. Our website code does not send these form entries to a web server or form service and does not save them in browser storage. They are sent through your email provider only when you send the prepared message from your email application. You may instead contact us directly by email or telephone. Required fields are needed to prepare the message; you are not obliged to use the form.
Handling enquiries and meeting requests
If you contact us, we process your contact information, message and any business details to answer your enquiry or arrange a meeting. Article 6(1)(b) GDPR applies where the enquiry relates to your own contract or precontractual steps. For general enquiries or communication with a company’s representatives, we rely where appropriate on Article 6(1)(f) GDPR and our legitimate interest in business communication. Authorised staff and, where applicable, contracted IT and email providers may access these data. Please avoid unnecessary sensitive information.
Browser language and saved language preference
At the entry URL, our code reads language preferences supplied by your browser and opens a supported language version. It does not use IP-based geolocation for language selection. Selecting a language saves only its language code under biovenda-language in Local Storage. No random user identifier is created. The preference remains until website data is deleted in your browser and can be changed at any time. It implements your expressly selected language preference, which we classify under Section 25(2)(2) TDDDG. Where personal data is involved, Article 6(1)(f) GDPR supports the user-friendly delivery of your chosen language.
Cookies, analytics and local resources
The website code does not integrate analytics or advertising services. Fonts and images are served by the website itself.
Retention
General enquiries are deleted once they have been handled and any outstanding questions have been resolved. Commercial and business correspondence subject to statutory retention is generally kept for six years from the end of the calendar year in which it was received or sent (section 257 HGB and section 147 AO). Statutory retention duties or the establishment, exercise or defence of legal claims may require longer storage; processing may then be restricted.
Your rights and complaints
Subject to the legal conditions, you have rights of access, rectification, erasure, restriction and data portability under Articles 15–20 GDPR. You may object to processing based on Article 6(1)(f) for reasons relating to your particular situation under Article 21. You can object to direct marketing at any time. Any consent given can be withdrawn for the future. You may also complain under Article 77 to a supervisory authority, particularly in your place of habitual residence, work or the alleged infringement. The Hessian Commissioner for Data Protection and Freedom of Information is a contact for the company’s location in Hesse. Our code does not perform profiling or automated decisions with legal or similarly significant effects for the website functions described here.